When I checked in last week and got no recognition of status, I took my room and didn't say a word.
I get that lots of people are here for the Open. I'm here for the US Open, check out Sept. But tonight, for the third time since check in 8 days ago, came back to the room well after midnight and no wash clothes or hand towels. Lifetime Diamond here, never have complained in any public forum about any hotel. It was in walking distance to many NYC attractions. The only thing was if we didn't have the privacy tag on the door they would come in at 8am trying to clean the room. Housekeeping was good as well, as they were very quick and responded to all our requests. Some construction still going on but didn't bother us any.
Hyatt spore for free#
When I went to the front desk after the first 3 nights in the suite I was quite surprised that they said I could stay in the suite the last night also! Also got vouchers for free coffee/water at the hotel market. The 4th night was a free night I had from having the credit card. I called the gold passport number and the rep said no suites but when I said I saw one online she was able to upgrade me to one. When I checked the first time no suites were available but a couple of weeks before I got there I checked online and it showed a suite online. Booked first 3 nights in a regular room and was able to upgrade to a suite with points. Stayed here 4 nights and have to say it was very nice.